Al-Amn Magazine

its use in government and private transactions. He added that the development of the card relies on the latest digital protection technologies, ensuring the highest level of security for citizens and residents. He emphasized the Authority›s commitment to developing it to keep pace with the latest global technological developments and improve the user experience. He continued by saying that Bahrain has become the first Gulf country to activate a travel application within the card chip, in coordination with the Nationality, Passports and Residence Affairs. He said the card is made of polycarbonate, which is resistant to breakage, scratches, and heat, and that the data is printed using laser engraving to enhance security. He said a recent personal photo with a white background is required for issuing the card. Regarding the card›s special features, he said that the card reflects Bahrain›s rich history, spanning over 3,000 years, by embodying its Sumerian and Dilmun civilizations, in addition to its wildlife and maritime heritage, thus enhancing national identity. Self-Service Center On the launch of the «Self-Service Centre,» he explained it provides citizens and residents with a range of advanced devices that enable them to conduct their transactions easily and flexibly around the clock. He emphasized that the centre represents an important step toward enhancing individuals› access to government services at any time, contributing to streamlining procedures and saving time and effort. He added that the centre allows citizens and residents to conduct government transactions independently and flexibly, without having to visit service offices, reflecting the Authority’s commitment to facilitating and improving the customer experience. Innovation Lab He said the Inovation Lab represents an advanced step toward promoting creativity and development in the government services sector by developing innovative technological solutions using artificial intelligence, which contributes significantly to improving government services across various fields. He explained that the lab is working to test new technologies used to improve service efficiency and provides a fertile environment for supporting technological innovation, which contributes to enhancing the Authority›s ability to provide smart solutions across various government sectors. He called on citizens and residents to download the «My Government» app and benefit from its various services, emphasizing that the app represents one of the essential tools in facilitating access to government services. He concluded his remarks by expressing his thanks and appreciation to His Excellency the Minister of Interior for his continuous support of the strategic projects implemented by the Authority. He also expressed his gratitude to the various government agencies that worked closely with the Authority to implement these projects, stressing that these represent an important step towards achieving Bahrain Vision 2030 in the field of digitization and innovation. He said continued cooperation between government agencies contribute to achieving further successes in the field of digital transformation and ensuring the achievement Bahrain’s goals in raising the efficiency of government services. Al Amn Bureau