Al-Amn Magazine

humans excel at creating “out of the box” - based on our own experiences, values and morals. AI is kind of a sociopath: “AI is like a consultant when it’s wrong,” Drauschak explains. “It may be incorrect, but it’s never unsure of itself.” As we might share information along with saying, “I’m about 60% sure of this direction”, AI does not possess that level of nuance. TechCrunch reports that Anthropic’s new AI model tried to blackmail company engineers when it was told it would be shut down. In areas of empathy, concern, and moral ambiguity, humans are still light years ahead of AI. Innovation without instinct and oversight can be incorrect - and even dangerous. Exploring human collaboration and innovation Leah Cooper is the Chief Digital Officer at Sedgwick, a leading global provider of risk and claims administration solutions. As a technologist, she echoes the importance of human innovation in collaboration with AI. Sedgwick helps organizations manage claims and mitigate risk, operating within a highly structured environment where adherence to regulations is paramount. Yet, as Cooper explains, creativity is central to their success. When it comes to AI, she says, “The reality is that we’re talking about innovation inside of very bounded processes, and you can’t be innovative if you can’t be creative.” Sedgwick’s solutions empower examiners to navigate complex regulatory frameworks while simultaneously fostering creative problem-solving. This seemingly paradoxical approach is precisely where creativity shines. By embracing new ways of thinking, even within stringent guidelines, Sedgwick helps its clients achieve superior outcomes. “Creativity is about asking ‹what if?’ and then daring to find the answers. It’s the essence of progress,” Cooper shares. “When we talk about creativity in this context, it’s about solving a problem with a better solution, a more streamlined process,” with or without AI in the picture. A new frontier “AI doesn’t do anything new,” Drauschak says. “It can synthesize things from lots of different domains, and the labor of synthesizing things can seem to generate insight. Like a brilliant intern - with the ability to process billions of data points at once - it’s going to come up with good ideas and contribute. But it’s a really good idea to check on the work,” he explains. “The future belongs to those who create it” is a quote allegedly attributed to Abraham Lincoln. But, in the future of work, those who create the future faster will do so in collaboration with AI. Perhaps “Trust, but verify” is another good reminder around working with AI. Understanding what AI can and can’t do can help you to position your skills - and leverage the power of innovation. The advent of Artificial Intelligence (AI) presents a transformative opportunity to amplify human creativity and accelerate innovation. The key for the future of work is being able to play to AI’s strengths - like Drauschak’s advanced intern model. Far from replacing human innovation, AI can serve as a powerful co-pilot on the journey of discovery and co-creation. By providing access to vast amounts of data, surfacing new insights, and accelerating research, AI augments human cognitive abilities, allowing individuals and teams to explore possibilities more rapidly and thoroughly than ever before. For leaders today, the question isn’t when are we going to use AI to access greater innovation, it’s how. forbes.com