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May 19, 2025

Director-General of Traffic hails commitment to implementing best practices in customer service

MOI

The Director-General of Traffic, Major-General Shaikh Abdulrahman bin Abdulwahab Al Khalifa expressed his deep appreciation for the unwavering support of His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown Prince and Prime Minister, and the close follow-up of His Excellency Interior Minister General Shaikh Rashid bin Abdullah Al Khalifa, in advancing government performance and enhancing the quality and efficiency of services provided to citizens and residents.

In a statement marking the Directorate’s gold classification under the fifth cycle of the Government Service Centre Evaluation Programme, he noted that this recognition reflects the Directorate’s commitment to implementing best practices in customer service, and its ongoing efforts to improve the work environment and adopt modern technologies within a comprehensive vision aimed at achieving institutional excellence.

He praised the efforts of the General Directorate of Traffic’s personnel in delivering high-quality and efficient services, which contributed to raising customer satisfaction and meeting the programme’s evaluation standards. He affirmed the Directorate’s determination to continue working at the same pace to maintain this distinguished level of performance.

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Last Update: 1/20/2026 11:19:55 PM